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A message at beginning of start up that says my hard drive has an error and could fail soon.

2015-10-11   Views:0

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At startup error message says error with hard drive could fail anytime please contact www.hp.com/go/techcenter/startup. How do I correct this? HP Pavilion Entertainment PC. Windows 7.Hi: Please reboot your PC and at the beginning of the HP welcome sc

At startup error message says error with hard drive could fail anytime please contact www.hp.com/go/techcenter/startup. How do I correct this? HP Pavilion Entertainment PC. Windows 7.

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Hi:
Please reboot your PC and at the beginning of the HP welcome screen, tap the F10 key to gain access to the BIOS.
There should be a diagnostics menu in there. Select that menu and then there should be a hard drive diagnostics option.
Run that, and see what it reports.
If it still reports errors or imminent failure, back up your files and you will need to purchase a new hard drive or contact HP for a hard drive replacement if your PC is still under warranty.
If you have not made recovery DVD's using the HP Recovery Manager, do so now.  You will need recovery DVD's to reinstall the operating system and software that originally came with your PC>
Paul

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