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Adobe Application Manager says InDesign is up to date, but it's not installed?

2015-10-11   Views:3

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I had a trial version of InDesign and Illustrator, and the application manager insists that both are up to date, so I cannot install them. However, neither of these programs are installed on my computer anymore. How can I fix this? Thank you!Did you

I had a trial version of InDesign and Illustrator, and the application manager insists that both are up to date, so I cannot install them. However, neither of these programs are installed on my computer anymore. How can I fix this?
Thank you!

The replay answer
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Did you run the uninstallers for InDesign and Illustrator? Just deleting or dragging the applications to the Trash will not remove them.
On Windows uninstall from the Control Panel. On Mac OS X uninstall from Applications > Utilities > Adobe Installers.
If you have uninstalled then run the Adobe Cleaner Tool which you can download from here http://www.adobe.com/support/contact/cscleanertool.html. Have it just cleanup InDesign and Illustrator.

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