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"An error occurred sending the command to the application" When trying to open excel document from outlook 2007

2015-10-11   Views:3

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Error message "An error occurred sending the command to the application" When trying to open excel document from outlook 2007. OS: Windows Server 2008 R2 If I save the document then it opens fine, messing with default file associations does not

Error message "An error occurred sending the command to the application" When trying to open excel document from outlook 2007.
OS: Windows Server 2008 R2
If I save the document then it opens fine, messing with default file associations does not resolve this problem, I've googled for ir it and some suggest unticking compatibility mode or "run as admin" for excel application, neither is selected in my case.
Outlook is configured to run as remote application from remoteApp server, this error is only occurring for one user, for others excel documents open just fine.

The replay answer
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Hi
Thank you for using
Microsoft Office for IT Professionals Forums.
From your description, we can Create a trusted location follow these steps
Click the Microsoft Office Button , and then click Excel Options.
Click Trust Center, click Trust Center Settings, and then click
Trusted Locations.
If you want to create a trusted location that is not local to your computer, select the Allow trusted locations on my network (not recommended) check
box.
Click Add new location.
 IMPORTANT   We recommended that you don't make your entire
Documents or My Documents folder a trusted location. Doing so creates a larger target for a hacker to potentially exploit and increases your security risk. Create a subfolder within Documents or My Documents, and make only that folder a trusted location.
In the Path box, type the name of the folder that you want to use as a trusted location, or click Browse to
locate the folder.
If you want to include subfolders as trusted locations, select the
Subfolders of this location are also trusted check box.
In the Description box, type what you want to describe the purpose of the trusted location.
Click OK.
More detailed information you can refer to this link:
http://office.microsoft.com/en-us/word-help/create-remove-or-change-a-trusted-location-for-your-files-HA010031999.aspx?CTT=1#BM12
Please take your time to try the suggestions and let me know the results at your earliest convenience. If anything is unclear or if there is anything
I can do for you, please feel free to let me know.
Hope that helps.
Sincerely
William Zhou CHN
Please remember to mark the replies as answers if they help and unmark them if they provide no help.

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