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APO-DP/SNP production support issus

-0001-11-30   Views:4

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Hi sap gures    this is suresh in APO-DP/SNP production support,which kind of errors we got regularly and how to troubleshoot and how to resolve it , please tell me .i am new for the production support Regards Suresh KumarDear Suresh, In APO producti

Hi sap gures
   this is suresh in APO-DP/SNP production support,which kind of errors
we got regularly and how to troubleshoot and how to resolve it , please tell me .i am new for the
production support
Regards
Suresh Kumar

The replay answer
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Dear Suresh,
In APO production support many issues can come.
The types of issues are as below:
1. Data issues  ( this forms major %)
2. Application issues: Bug in APO application or related applciation,
3. Process issues: The process it self is not robust designed and issues are occuring
Within above categories,  issues occur in SAP CIF ( core interface ) applciations , Jobs , process chains.
Issue Resolution:
For resolving the issues, first you will have study business processes implemented in the client's APO systems.
Secondly, you will have to understand APO functionlities and direct these to appropriate resources, if you can not solve.
You can first refer the issue database to check if similar issues occured earlier  for a quick solution.
Otheriwise you can raise a query on SDN forum.
Good monirtoing of the background jobs, process chains, other interafces and promot action to rectify the job failures, helps to reduce the subsequent  issues occuring.
Regards
Datta

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Hi sap gures    this is suresh in APO-DP/SNP production support,which kind of errors we got regularly and how to troubleshoot and how to resolve it , please tell me .i am new for the production support Regards Suresh KumarDear Suresh, In APO producti[More]

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