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Apple disabled Apple ID when moved to new one, can not delete old from iPad

2015-10-11   Views:1

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Followed apple process to move Apple Id to a new email on my Macbook Pro.. Now can't login with original apple ID to turn off find my iPad. Appears Apple disabled it, since I know the password. Attempted to also login on Macbook Pro using the (old)pr

Followed apple process to move Apple Id to a new email on my Macbook Pro.. Now can't login with original apple ID to turn off find my iPad. Appears Apple disabled it, since I know the password. Attempted to also login on Macbook Pro using the (old)previous ID and it can not be found. What to do? Was not told to disable all find my (products) before doing the Apple ID transfer process. Guess I need to completely disable devices restore and start over, if that is allowed. If I go and change the new Apple ID back to the old I will be asked to verify the old email and it has been disabled by my previous employer. Will restoring my devices using the backups on my Macbook Pro bring back the old Apple ID and get caught in a permanent loop? iPad air, iPhone 5s. Both current version 7.1.2 latest.

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If you've already tried unsuccessfully to recreate the old ID from the new one (and encountered a prompt to verify the old email address), you need to contact Apple for assistance https://expresslane.apple.com, then click More Products and Services>Apple ID>Other Apple ID Topics>Lost or forgotten Apple ID password.  They can also tell you if the ID is disabled or not.
The call should be free but you will need your serial number to set it up, which you can find in Settings>General>About on your iPad.

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Apple disabled Apple ID when moved to new one, can not delete old from iPad

Category:DefaultRelease time:2015-10-11Views:130

Followed apple process to move Apple Id to a new email on my Macbook Pro.. Now can't login with original apple ID to turn off find my iPad. Appears Apple disabled it, since I know the password. Attempted to also login on Macbook Pro using the (old)pr[More]

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