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Desktop Mgr 5 not compatible w/ BB OS 6?

2015-10-11   Views:2

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Hello, Wondering if there's known issue with BB's running OS 6 being incompatible with Desktop Mgr v. 5 (5.0.0.11). We've run into this on multiple computers running Desktop Mgr v. 5, where when a BB running OS 6 is connected, the Desktop Mgr crashes

Hello,
Wondering if there's known issue with BB's running OS 6 being incompatible with Desktop Mgr v. 5 (5.0.0.11).
We've run into this on multiple computers running Desktop Mgr v. 5, where when a BB running OS 6 is connected, the Desktop Mgr crashes.
I can connect a BB up running OS 5 and have no issues, but once I upgrade that same BB to OS 6 Desktop Mgr will crash - once Desktop Mgr recognizes the device, it freezes, then I get the pop up giving me the option to send an error report. Regardless of if I send/don't send the report, Desktop Mgr then closes. If I relaunch, it does the same thing.
I've reinstalled Desktop Mgr v. 5 but get the same result.
I don't have this issue with Desktop Mgr v. 6, but problem is is that we have a number of laptops out there with Desktop Mgr v. 5 along with BB devices on OS 6, that I won't be able to get to in a timely manner.
Is this a known issue, and might there be some sort of patch/fix we can implement to resolve?
Thanks,
Jim

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Desktop Mgr 5 not compatible w/ BB OS 6?

Category:DefaultRelease time:2015-10-11Views:130

Hello, Wondering if there's known issue with BB's running OS 6 being incompatible with Desktop Mgr v. 5 (5.0.0.11). We've run into this on multiple computers running Desktop Mgr v. 5, where when a BB running OS 6 is connected, the Desktop Mgr crashes[More]

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