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Firefox closes itself. I have uninstalled and reinstalled five times in 2 months. What can I do?

2015-10-11   Views:0

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When I click on the icon, it does not open but when I try to open it, I get the message that another version is open. I can't open it to shut it down. I have to restart my computer. This has been ongoing for months. I have uninstalled and reinstalled

When I click on the icon, it does not open but when I try to open it, I get the message that another version is open. I can't open it to shut it down. I have to restart my computer. This has been ongoing for months. I have uninstalled and reinstalled but it just happens again and again. I'm over it.

The replay answer
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Certain Firefox problems can be solved by performing a ''Clean reinstall''. This means you remove Firefox program files and then reinstall Firefox. Please follow these steps:
'''Note:''' You might want to print these steps or view them in another browser.
#Download the latest Desktop version of Firefox from http://www.mozilla.org and save the setup file to your computer.
#After the download finishes, close all Firefox windows (click Exit from the Firefox or File menu).
#Delete the Firefox installation folder, which is located in one of these locations, by default:
#*'''Windows:'''
#**C:\Program Files\Mozilla Firefox
#**C:\Program Files (x86)\Mozilla Firefox
#*'''Mac:''' Delete Firefox from the Applications folder.
#*'''Linux:''' If you installed Firefox with the distro-based package manager, you should use the same way to uninstall it - see [[Installing Firefox on Linux]]. If you downloaded and installed the binary package from the [http://www.mozilla.org/firefox#desktop Firefox download page], simply remove the folder ''firefox'' in your home directory.
#Now, go ahead and reinstall Firefox:
##Double-click the downloaded installation file and go through the steps of the installation wizard.
##Once the wizard is finished, choose to directly open Firefox after clicking the Finish button.
Please report back to see if this helped you!

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