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Having problems importing AVI files

-0001-11-30   Views:0

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I am getting an error message when trying to import an AVI file.  I converted a whole batch of MOV files to AVI files because when I imported the MOV files into Premier Elements 9 it would only play back the first five seconds of audio on each clip. 

I am getting an error message when trying to import an AVI file.  I converted a whole batch of MOV files to AVI files because when I imported the MOV files into Premier Elements 9 it would only play back the first five seconds of audio on each clip.  Now, only about 4 out of the 20 AVI files will import.  With the other files I get this message "This type of file is not supported or the required codec is not installed."  WHAT THE HECK!!!!!!  They are all the same type of file converted from the same type of file at the same time!  WHY THE HECK will adobe import a few (and play them back fine) and not the rest!  I am seriously in tears.  I HATE  Premier at this point.  All I want is to put our family videos on DVD.  I have spent HOURS just trying to get Premier to recognize the clips.  Seriously?!? 

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The main conversion program, that I use, is shareware, DigitalMedia Converter (Deskshare), and I have an older version, 2.7, that has been replaced. My older version cost US$ 49, IIRC.
For MOV files, I often use Apple's QuickTime Pro, with is an upgrade/unlock, that costs ~US $29.
With those MOV files, what CODEC is used in them?
There are certain CODEC's, often seen in the MOV wrapper, that are Mac-specific, and there is no PC version available. The FCP AIC (Apple Intermediate CODEC) is one of those.
If one has SD (Standard Definition) material, on a PC, the ideal format is AVI, but specifically with the MS DV/DVC CODEC. Those files will Import perfectly, and edit smoothly.
Now, when it comes to CODEC's, I always recommend finding out the exact CODEC needed, and then downloading and installing only that/those. I always try to go "to the source" for my CODEC's, and will pay for a commercial CODEC from the originator, rather than install some free version of it. I also shun any CODEC "packs," as many can cause all sorts of problems.
Please let us know what the CODEC/CODEC's is/are, and then perhaps we can offer a bit more direction.
Good luck,
Hunt

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