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HT4623 Please help update ipad

2015-10-11   Views:1

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I am really struggling to update my iPad to iOS 5 or higher.  I don't know what version I have it's the original iPad. I have looked at the instructions to install iOS 5 and it says go to settings then to general and then software update.  Easy BUT I

I am really struggling to update my iPad to iOS 5 or higher.  I don't know what version I have it's the original iPad. I have looked at the instructions to install iOS 5 and it says go to settings then to general and then software update.  Easy BUT I don't have the option of software update ... Please help I am ready to throw my iPad out of the window....

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If you have an iPad 1, the max iOS is 5.1.1. For newer iPads, the current iOS is 6.1.3. The Settings>General>Software Update only appears if you have iOS 5.0 or higher currently installed.
iOS 5: Updating your device to iOS 5 or Later
http://support.apple.com/kb/HT4972
How to install iOS 6
http://www.macworld.com/article/2010061/hands-on-with-ios-6-installation.html
iOS: How to update your iPhone, iPad, or iPod touch
http://support.apple.com/kb/HT4623
If you are currently running an iOS lower than 5.0, connect the iPad to the computer, open iTunes. Then select the iPad under the Devices heading on the left, click on the Summary tab and then click on Check for Update.
Tip - If connected to your computer, you may need to disable your firewall and anitvirus software temporarily.  Then download and install the iOS update. Be sure and backup your iPad before the iOS update. After you update an iPad (except iPad 1) to iOS 6.x, the next update can be installed via wifi (i.e., not connected to your computer).
Tip 2 - If you're updating via wifi, place your iPad close to your router to preclude getting a corrupted download.
 Cheers, Tom

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