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I CLOUD ASKING FOR PASSWORD ON AN OLD EMAIL ADDRESS

2015-10-11   Views:0

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Hello, I cloud asking for a password for an old email address , taking over Ipad now, cannot change email address have changed my apple id and password about 5 times now , and still the old email address comes up! Can I factory reset the Ipad to clea

Hello,
I cloud asking for a password for an old email address , taking over Ipad now, cannot change email address have changed my apple id and password about 5 times now , and still the old email address comes up!
Can I factory reset the Ipad to clear everything and start again ?

The replay answer
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The iPhone is linked to the iCloud account and Find My iPhone
The device can display a different Apple ID or iCloud account then it's linked to.
The way to check this is iCloud.com
Get signed in with you Apple ID/iCloud account and password
  Select the Find My iPhone
  Select the "All Devices"
  Select the device
  Wipe and remove it from the account
  Restore the device
You can do the same from Find My iPhone App from an iOS device
Find My iPhone Activation Lock: Removing a device from a previous owner’s account
https://support.apple.com/en-us/HT201441
Best of Luck

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