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I have 3rd generation iPad retina and it seriously overheats?

2015-10-11   Views:0

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I have I pad 3rd generation retina display and purchased this after 2nd generation was stolen and found overseas (had no home insurance) as recently was going through a bad 24 year marriage divorce and had to stop working a month later due to illness

I have I pad 3rd generation retina display and purchased this after 2nd generation was stolen and found overseas (had no home insurance) as recently was going through a bad 24 year marriage divorce and had to stop working a month later due to illness cancer.  I had to use last of savings to replace my sons iPad. As I was ill I did not really use the new I pad for at least six months my son who it belongs to was 11 years old and as I put it in leather case and had rules about charging whilst using iPad ( meaning He Was Not Allowed To USE whilst on charge) I did not notice the problem in the beginning although after that noticed iPad 3 seriously heated whilst charging and also prolonged use this has became more and more of a problem lately to the stage where you can't use it for more than 20 mins without actually hurting your hands. My granddaughter who owns her own iPad 2 picked up my iPad recently what was charging in my sons bedroom without a case or cover and she got that much of a shock when she picked it up that dropped it and cracked the screen. Apart from that her eight finger tips were red and on one hand tiny blisters were apparent on two fingers surely this is a problem. And as not in warranty this does should not affect my statuary rights as a consumer under consumer laws can anyone help ?

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Hi Mich10,
Your situation is definitely a problem, you have my sympathies. I can pretty much be sure that Apple will at least want to hear about this. I don't know what they will do but any iPad that overheats enough to burn someone they want to know about. 
Contact Apple using www.apple.com/support/contact if you are in a country that supports it or call the appropriate phone number on this page. Alternatively carry the iPad in to an Apple retail store or service provider. Tell them exactly what happend. Apple is always concerned about the safety of their customers.

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