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I have an ipod nano 4th generation.  I let my grandson, who has a shuffle, connect his shuffle to my computer and now my itunes recognizes his shuffle and not my nano.  How can I get rid of his shuffle and re-add my nano

2015-10-11   Views:0

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have an ipod nano 4th generation.  I let my grandson, who has a shuffle, connect his shuffle to my computer and now my itunes recognizes his shuffle and not my nano.  How can I get rid of his shuffle and re-add my nano?Hi lundjj, Thanks for visiting

have an ipod nano 4th generation.  I let my grandson, who has a shuffle, connect his shuffle to my computer and now my itunes recognizes his shuffle and not my nano.  How can I get rid of his shuffle and re-add my nano?

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Hi lundjj,
Thanks for visiting Apple Support Communities.
You may find the troubleshooting steps in this article helpful if your iPod nano does not appear in iTunes:
iPod not appearing in iTunes
http://support.apple.com/kb/ts3716
This information can also help if you are using multiple devices with a computer:
iPod for Windows: Connecting multiple iPod devices to iTunes
http://support.apple.com/kb/ht3622
Although FireWire and USB connections will allow multiple iPod devices to be connected to the computer at the same time, iTunes for Windows works best with only one iPod connected at a time. If you plan to connect multiple iPod devices to the same computer, eject any iPod devices that you are not using from iTunes.
All the best,
Jeremy

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