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In the mail app why can't I see single page pdf attachment created by SSRS R2 on iPad with iOS 8?

2015-10-11   Views:3

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We have reports that are generated using Sql Server Reporting Services 2008 R2 and are distributed to users by email as a PDF attachment.  This worked fine in iOS 7 but ever since users have updated to iOS 8 the single page PDF is missing even though

We have reports that are generated using Sql Server Reporting Services 2008 R2 and are distributed to users by email as a PDF attachment.  This worked fine in iOS 7 but ever since users have updated to iOS 8 the single page PDF is missing even though it has the paper clip icon indicating there is an attachment with the email.  If the PDF is multiple pages then the PDF icon would appear but there seems to be a problem with the single page pdf that is embedded on the mail app in iOS 8.
We've recreated this issue creating a test report and sent it to iPads that have iOS 7, iOS 8 using different models of iPads (2, 3, 4) and the ones that have iOS 7 work fine.  Only the ones that have iOS 8 have this issue.  Also tried changing the format of the file to a PNG, TIFF and again the same results on the iPads with iOS 7 display it correctly.  Another test we did was send the PDF to our personal email and open it on our home iPads we were not able to see the single page PDF on iOS 8.  Looking at the headers of the email I can see the that the Content-Type is multipart/mixed.  When the original is forwarded to oneself on the iPad the attachment is included but the Content-Type is application/ms-tnef.

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Can you check your email headers, I have also noticed this for reports that are generated using Sql Server Reporting Services 2008 R2. It could to be due to the Content-ID header I believe.
As a single page attachment on iPad will try and display inline, the Content_ID header is possibly affecting this and showing a small blank square as the image instead. Although this isn't defined as inline within the Content-Disposition header and will appear as an attachment on Outlook.

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