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IPhone message tone does not work when app is open

2015-10-11   Views:1

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I no longer get a tone or vibration notification when receiving a text message if the Messages app is open, even after the phone has been put to sleep. So, this is what happens: I write a message in Messages and send it, and then press the power butt

I no longer get a tone or vibration notification when receiving a text message if the Messages app is open, even after the phone has been put to sleep.
So, this is what happens: I write a message in Messages and send it, and then press the power button to put the phone to sleep.  If a message comes in reply, the phone does not play an alert tone or vibrate.  But if, instead of pressing the power button, I press the home button first and then the power button, the alert tone/vibration functions correctly.
I don't have iMessages turned on.  My phone does have a password lock at the home screen.
(The Mail application may have a similar problem, though I haven't been able to reproduce it on purpose, so it's possible I'm just missing the notification when it happens.)
Encountered on both iPhone 4S (with iOS 6) and iPhone 5.

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