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IPod Photo no longer recognized by iTunes 10

2015-10-11   Views:0

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I do not know how long ago my iPod Photo stopped being recognized by iTunes. It is certainly an old iPod that I occasionally use to record voice for podcast. Today, I noticed that this iPod Photo no longer shows up in iTunes 10. I connected it to two

I do not know how long ago my iPod Photo stopped being recognized by iTunes. It is certainly an old iPod that I occasionally use to record voice for podcast.
Today, I noticed that this iPod Photo no longer shows up in iTunes 10. I connected it to two Mac's; one is a G5 tower running OS 10.5.8 and the other is a Mac Pro running OS 10.6.1.
My current objective is to get the voice file off of this iPod Photo. But, of course, it will be nice to have access to it in iTunes 10.
Please advise.

The replay answer
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Hello Profinite,
And welcome to Apple Discussions!
Not sure as to why this happening, other than the fact that is probably related to the new iTunes 10. Have you try any of the basics yet? Since the iPod does not appear on either system, the cause could be the cable you are using to connect it with. If at all possible, try using a different cable. I would also try different USB ports on each computer as well. What happens when you reset it with it still connected to either Mac?
Another possible solution to at least get it mounted as drive on one of your systems is to place the iPod into *Disk Mode* as described in this Apple support document.
[Putting iPod into Disk Mode|http://support.apple.com/kb/HT1363?viewlocale=en_US]
And here is more troubleshooting techniques for this situation.
[iPod not recognized in iTunes and Mac desktop|http://support.apple.com/kb/TS1410]
B-rock

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