I bought a brand new Macbook Air three months ago, it is running OS X 10.9.4.
I have so far resisted updating to Yosemite, as I've read some horror stories about it, and as I'm new to the Macbook (having previously had Windows PCs), I'm not sure I know enough to be able to undo the update (or if that's even possible) if it goes wrong.
Anyway the problem I'm having is that I keep getting (with increasing frequency) Sleep Wake failures. Basically the Mac won't come out of sleep mode and is completely unresponsive. I keep trying and eventually it will respond and wake up, and it says there's been a Sleep Wake failure. What I'm also finding is that when the machine finally wakes up, the wi-fi connection is lost and I have to restart the machine to get the wi-fi working.
This first happened a few weeks ago and has increased in frequency so it's now happening pretty much every day. I'm concerned that at some point it's just not going to wake up at all.
I bought the machine from John Lewis and I live nowhere near an Apple store. Should I be treating this as a faulty machine and asking John Lewis for a repair/replacement? Or might upgrading to Yosemite solve the problem?
I've had an iPad mini for some time and it's always worked beautifully. Perhaps unrealistically I expected the Macbook to be the same, so it's really disappointing to have this problem having made the leap from Windows and paying so much.
Any advice would be greatly appreciated.
Is my Macbook Air faulty?
2015-10-11 Views:1
Advertisement
I bought a brand new Macbook Air three months ago, it is running OS X 10.9.4. I have so far resisted updating to Yosemite, as I've read some horror stories about it, and as I'm new to the Macbook (having previously had Windows PCs), I'm not sure I k
The replay answer
Advertisement
Mavericks should be stable. "Or might upgrading to Yosemite solve the problem?" Certainly not!It's not a hardware problem, so changing the Mac would only solve the problem because you got a clean OS. You could try a reinstall of the OS: OS X Mavericks: Reinstall OS X. If after doing so, the issue reapears, then bring it to the purchase store, explain the issue (likely with a video, because, thanks to Murphy's law, when you go to the store, the Mac works...only for the time you're in the store.) and tell them you did a full OS repair, and that it didn't work, meaning it's a hardware issue, and ask for an exchange.
Is my Macbook Air faulty?
Category:DefaultRelease time:2015-10-11Views:130
I bought a brand new Macbook Air three months ago, it is running OS X 10.9.4. I have so far resisted updating to Yosemite, as I've read some horror stories about it, and as I'm new to the Macbook (having previously had Windows PCs), I'm not sure I k[More]
Just outside of my warranty and my Macbook Air is faulty! Help!
Category:DefaultRelease time:2015-10-11Views:130
Hi all, Just wanted to know if anyone is or was in the same boat and if there was any options open to me here without forking out for expensive repair costs. Macbook Air purchased November 2010. 11 inch 4 Gig model. Mac OS X 10.6.8. My Problem... (LC[More]
I have replaced my faulty hard drive on my macbook air 1.1 and need to reinstall the original software where can in find this on the apple web site?
Category:DefaultRelease time:2015-10-11Views:130
I have replaced my faulty hard drive on my macbook air 1.1 with a new ssd, I need to reinstall the original software,where can I find this on the apple site?There is no download for the software. The factory software that you are looking for is call[More]
Faulty logic boards installed in the 2013 MacBook Air?
Category:DefaultRelease time:-0001-11-30Views:130
Just discovered the logic board in my 2013 MacBook Air, only one year old, has to be replaced. Computer will not boot up. Anybody else seeing this problem?squillo, A logic board failure can indeed be frustrating! If the computer is within it's one ye[More]
ISight Camera not faulty on my MacBook Air
Category:DefaultRelease time:-0001-11-30Views:130
Hi, I just bought my brand new MacBook air 13" last 2 days. I found out my iSight camera not working. Whenever I open FaceTime App, it appears green lining. any advice?Brand new computer? You may have to take the computer to the store for a return or[More]
Mid 2013 macbook air keyboard/trackpad stop responding
Category:DefaultRelease time:2015-10-11Views:130
I have a mid-2013 13" Macbook Air - 512GB SSD, 8GB RAM - 1.7Ghz i7 I spend a good deal of time working at my home, where I have two external monitors (one via USB, one via the thunderbolt port) and a bluetooth wireless mouse and keyboard. Things are[More]
I have a brand new MacBook Air 11 inch, 4gb RAM and 256 gb SSD where the screen flickered abnormally and got dead all of a sudden while uploading a photograph in FB. Can anybody help?
Category:DefaultRelease time:2015-10-11Views:130
I have a new MacBook Air 11 inch, 4gb RAM, 256 SSD and use Mavericks OS. It is still under waranty period. Just few days ago while I was uploading a photograph in facebook, the screen started flickering abnoromally. I tried using the escape button bu[More]
Mid 2011 Macbook Air - Yosemite keyboard and trackpad stopped working, the only button that worked was the power button, only one USB port works.
Category:DefaultRelease time:2015-10-11Views:130
I have a Mid 2011 Macbook Air. Upgraded to Yosemite last week. Three days ago I was using my Macbook Air for the first time since upgrading to Yosemite. I had been using my Macbook Air for approximately 30 minutes, I was using safari and the keyboard[More]
MacBook Air (Mid 2013/Mavericks) - Freezes, requires hard restart
Category:DefaultRelease time:2015-10-11Views:130
11-inch, Mid 2013 MacBook Air. Upgraded to OS X Mavericks in December 2013 - have downloaded every fix/patch as prompted by the App Store. Relatively simple use pattern - word processing and web work. No bootcamp or 3rd party software, out side of Mo[More]
2013 Macbook Air system freezes
Category:DefaultRelease time:2015-10-11Views:130
A couple times a day, my MacBook Air 13" Haswell will freeze and I have to do a hard reset to get it back. It usually starts with the applications freezing, but i can still use the keyboard/mouse and can still switch between apps but none of them res[More]
My macbook air camera does not work
Category:DefaultRelease time:2015-10-11Views:130
I have a macbook air 11" mid 2011 running OSX Yosemite 10.10.1 I need to use the facetime camera, but it says no camera is available. what I have done (6 hours or research and grief later): After reading a plethora of forums, I have tried: Migr[More]
Hot
I am repairing an HP Pavilion dv7-1285dx for a friend. I have restored countless other computers but this one has driven me up the wall after 7 hours of trial and error and web searches. Here's the deal: --The computer came with Windows Vista --The o [More]
I'm getting an "invalid SQL statement" in my function that is returning a REF CURSOR. I have tested this function in SQL*Plus and it works fine. -- package level variable TYPE t_cursor IS REF CURSOR; Function find_patient p_ssan IN varchar2 [More]
Hi Experts, We have a issue in SRM 7.0. We have replicated some products from ERP to SRM, for some material Alternative unit is replicated and we can use that UOM for creation contracts and SC. But for some materials this alternative unit is not repl [More]
Hi! I can´t insert any fields on the right side of a tree item. I have to do like a docking in SAP with a dynpro on the right side and move dinamically the right side if someone click on the tree. Can anyone help me? TranksSorry in Web dynpro Java! A [More]
Hi, I am trying to create templates of sequence steps for a particular dll in Test Stand. The dll has about 50 functions, and when I line up all of them under templates, it becomes very lenghty, and difficult to use. Is there a way to add "Search/Fi [More]
Can any body tell me about process codes, What exactly the significance of Process codes in the outbound and inbound system? What is the use of process code in ALE/IDOC scenario? and where will u create the process codes.?Hi, Just check the tcodes we [More]
My ipad2 settings page menu does not have an 'update software' on it. How do I update to ios5?The update to iOS 5 is a lengthy process. Your entire device is being backed up, then wiped, then the new OS is installed, then your apps, etc., rebuilt on [More]
I had been running Windows 7 since June '09 with no problems. Recently, every time I start windows it gets stuck on the 'starting windows' screen. I've tried reformatting, reinstalling with different versions of Windows 7 and different discs. I've tr [More]
I Want to put photos and videos from my iPhone to my I pad how do I do it please ?http://www.wikihow.com/Transfer-Photos-from-iPhone-to-iPadRead other 3 answers [More]
My 500GB iprodrive is recognized when connected directly to any of my computers just fine. My AEBS recognizes flash drives just fine. But the two together don't work. I have tried reformatting to exfat, msdos(fat), extended, extended journaled, none [More]
- 1 Using migration assistant I moved files from a PC to my mac. I can't find the files I moved to the mac. Where can I find them?
- 2 Pass parameter between programs
- 3 Add Word Data to List Box in Acrobat 9 Pro
- 4 I updated my iPhone 5c to the most recent update and now my phone is crashin and freezing even more
- 5 Some generic anonymous class overriding methods compile, while others don't
- 6 Hidden drop-down list
- 7 Can't eject a photo cd
- 8 How to make muliple column listbox using indesign cs3
- 9 RDS server Error in Conncting to Blazeds Data source in Flashbuilder 4
- 10 Basic Stuff!! How can I add a simple frame?
Highlighted
- What are the best storage devices for use with Time Machine?
- HT5622 Actually um trying to update new iOS 7 for my iphone 4 but when i press the button to install new software suddenly it appears why " iOs 7 failed verification because you are no longer connected to the internet " even my phone is already connected
- Office Viewers for Intel Mac?
- How do I save all my photos in my iPhone to iCloud
- "App store" not showing up in main menu
- Urgent MPEG2 question (pixel aspect ratio)
- Custom PDF Viewer & Printer
- Form Authenticating the portal or jsp page
- Desktop skype is a forced only option is it legal?
- Help in Adobe Muse