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Java system error: Exception in method processFunction in BEX Broadcaster

-0001-11-30   Views:8

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Hi All, We are trying to broadcast a BI7 Webtemplate with our enterprise portal. While clicking on "Create New setting " iam getting the error " Java system error: Exception in method processFunction ". Detailed error description is *D

Hi All,
We are trying to broadcast a BI7 Webtemplate with our enterprise portal. While clicking on "Create New setting " iam getting the error " Java system error: Exception in method processFunction ".
Detailed error description is
*Diagnosis
An error occurred in the BI components on the SAP J2EE Engine.
System Response
Procedure
Contact your system administrator to have the error analyzed in detail.
Procedure for System Administration
Start the Visual Administrator, log on to the SAP J2EE Engine and choose "<J2EE_SID>" ->"Server" -> "Services" -> "Log Viewer".
The file "defaultTrace.trc" includes detailed information about the error that occurred. In Windows, you can find this file in the Log Viewer under "Cluster <computer name>" -> "Server <server number>" -> "<drive>:\usr\sap\<SID>\JC<INSTANCE>\j2ee\cluster\server<NUMBER>\log". ". In Unix, the file is located under "/usr/sap/<SID>/JC<INSTANCE>/j2ee/cluster/server<NUMBER>/log".
If the file does not include enough detail about the error, you can increase the log level to obtain more information. To do this, choose "<J2EE_SID>" -> "Server" -> "Services" -> "Log Configurator". On the "Locations" tab page, choose "com" -> "sap" -> "ip" -> "bi" -> "webapplications". Using the selection list on the right side of the screen, you can increase the log level, whereby "DEBUG" represents the log level with the most information. You can save your settings by choosing the "Save" icon. The change to the log level is active immediately. Once you have successfully analyzed the error, you should set the log level back to its default value using the appropriate pushbutton; continuous writing to the log file negatively affects the overall performance of the system.
  Notification Number RSBOLAP 018  *
Please let us know how to proceed

The replay answer
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Hi,
This is a configuration issue. All components on the J2EE stack have to
be on the same SPS level. Please make sure of this as a first step.
For special requirements of BI with regards SPS levels please see SAP
Notes 873996 and 1013369.
Please run the latest version of the support desk tool as per SAP note
937697 and ensure that there is no error and then check for the issue
again.
Otherwise, I suggest you open a BW-BEX-ET-BC msg with SAP.
Rgds,
Colum

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