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LaserJet P2035 prints blank pages.

-0001-11-30   Views:0

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It started with printing out duplicate lines that overlapped. Now all it does is print out blank pages. After each page prints out the light blinks next to the triangle symbol. And then I have to power off and power back on to clear it. I have instal

It started with printing out duplicate lines that overlapped. Now all it does is print out blank pages. After each page prints out the light blinks next to the triangle symbol. And then I have to power off and power back on to clear it. I have installed the newest driver, upgraded the firmware on the printer, installed a new toner, and replaced the USB cable. Any suggestions on what to look for? I have about five of these printers and the rest are fine (so far).
Thanks,
Josh

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Hi @tps1020 ,
I see that you are having issues with the pages coming out blank. You have already replaced the toner and you still have the same results. I would like to help.
Most likely it is a hardware issue with the printer or the software, since you replaced the toner and are having the same issue.
Make sure the printer is connected directly to a wall outlet. (don't use a power hub or a surge protector)
This ensures the printer is receiving full power and may help this situation. Make sure the USB cable is connected directly to the computer.
Unfortunately there is no hardware self test for this model. Usually to find out if it is a hardware or software issue, you can print the hardware self test to determine this.
Try and print a test page from the printer driver.
Did it print?
If the issue persists, uninstall and reinstall the software, just to rule that out.
Uninstalling the Printer Software.
HP LaserJet 1020 Printer Drivers.
Test the printer again.
Are you using Genuine HP Toner?
Is the Ready light on the printer?
What operating system are you using? How to Find the Windows Edition and Version on Your Computer.
Please let me know the results.
Have a great day!
Thank You.
Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos Thumbs Up" on the right to say “Thanks” for helping!
Gemini02
I work on behalf of HP

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