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LaserJet Pro 200 color mfp m276 Printing issues

2015-10-11   Views:9

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I have had this printer for about a year now.  Now it has started printing solid black lines across the page I am printing, whether it be from my computer or a fax.  I can run the cleaning process from the printer and its fine for a few hours and the

I have had this printer for about a year now.  Now it has started printing solid black lines across the page I am printing, whether it be from my computer or a fax.  I can run the cleaning process from the printer and its fine for a few hours and then back to the solid black lines.  It gets so bad there is more ink on the paper than white when it does this.  Have tried everything I can think  of to cure this to no avail.  I am running hp cartridges and just plain white paper.  Any ideas as to how to fix this.  These lines are thick lines, just not _____ but are about 1 " wide each.
I really need help with this really soon or I will have to replace it with another brand.  I use this in my office and can't have important faxes coming across with all these lines so I can't read it.  I posted this Saturday and still waiting for someone to respond.

The replay answer
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Hi @RandallRaley , 
I understand that when printing, you are getting solid black lines across the paper and now on the back of the paper. You are using HP cartridges, plain paper and have ran the cleanings with the same result. I can help you today.
Try another type of 20lb -24lb plain paper to see if you have the same results.
I would do a hard reset to see if that will resolve the issue.
Leave the printer on and unplug the power cable from the printer and wall outlet for 60 seconds.
Then reconnect the power cable to the printer and wall outlet rather than a surge protector.
This ensures the printer is receiving full power and may help this situation.
Update the printer's firmware. HP LaserJet Pro 200 color MFP M276nw Drivers.
Select your operating system, click next, click the link for firmware.
Try printing again.
If the issue persists, follow the steps for aligning and cleaning the toners, printing a Print Quality page, inspecting the toner for damage, checking the paper and driver settings to see if this will resolve the issue.
Troubleshooting Print Quality Issues.
How is the printer connected? (USB/Ethernet/Wireless)
What operating system are you using? How to Find the Windows Edition and Version on Your Computer.
Are you getting the black lines on the Hardware Self Tests also?
Where is the printer located? (on a desk, on a enclosed shelf in desk)
What kind of paper are you using?
What is the weight of the paper?
Was there any black on the toner?
Please provide in detail the results if you are still having issues.
Have a nice day!
Thank You.
Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos Thumbs Up" on the right to say “Thanks” for helping!
Gemini02
I work on behalf of HP

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