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Mail for Exchange - Calendar Alarms Problem

2015-10-11   Views:0

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Hi there, I have MfE working brilliantly, but there is one small issue that is bothering me. I also use PC Sync to syncronise with Outlook at home. Everything works fine, and I use Outlook at home to set up the majority of my appointments and these o

Hi there,
I have MfE working brilliantly, but there is one small issue that is bothering me.
I also use PC Sync to syncronise with Outlook at home. Everything works fine, and I use Outlook at home to set up the majority of my appointments and these obviously get synced to my work exchange server.
The issue is that if I have an alarm set on one of these appointments and I "Dismiss" it at work, MfE then effectively deletes the original appointment and creates a new one without an alarm; rather than just modifying the existing one.
When I then syncronise at home it does the same and as the Nokia doesn't syncronise Categories I then lose my categories.
I have a feeling it is to do with the "owner" of the appointment on Exchange as appointments syncronised are owned and organised by myself whereas ones created directly on Outlook at work don't specify an organiser or owner.
Has anyone else experienced this?
Any ideas?
Cheers,
Ian

The replay answer
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Hi m4e_team_k,
Thanks very much for your response, I am grateful for your time.
I will describe how I use my phone so you should be able to better understand what I'm doing.
I use PC Sync to syncronise my phone with my Personal laptop on which I generally manage my calendar but it is NOT connected to an exchange server at all.
I use MfE to syncronise with the Exchange server at work as this is also required.
It seems that whenever any change is made on Exchange to an appointment (whether it be to change the category or even cancel an alarm or add notes to the description) MfE cannot syncronise the item, but instead it deletes the original on the phone and then creates a new one.
Now probably this would go unnoticed to most users, but PC Sync then does the same which causes me to lose my categories on Outlook on my Personal PC.
It seems that MfE cannot modify appointments, but simply deletes any changed ones and replaces with server copies.
Until recently I have used Sony Ericsson handsets and this set-up works flawlessly with these.
I have tried using RoadSync and this simply modifies the entries where there are changes rather than deleting and re-creating (but it is very resource-hungry). So it appears to be a flaw in MfE's implementation of syncronisation.
I appreciate your assistance.
Thanks,
Ian.

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