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My iPhone 5 connects to the computer and it is recognized and everything is all good, but when I try and click on the iPhone/iPod icon i cannot and it just stays grey. What should I do?

-0001-11-30   Views:0

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I cannot get to the page where you can start sync and all other options, but my phone is recognized.Sonali16 wrote: since it was new and i hadnt synced it at all, there is no backup on my computer. Then anything you had on the phone is gone. Settings

I cannot get to the page where you can start sync and all other options, but my phone is recognized.

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Sonali16 wrote:
since it was new and i hadnt synced it at all, there is no backup on my computer.
Then anything you had on the phone is gone.
Settings>General>Resets>Erase All Content and Settings.
Set it up as a new device again.

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