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My macbook (late 2009 with snow leopard) will not update it's software!

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I got a macbook for Christmas (for writing and browsing the web), and I want to update it to Mavericks, and my stats are supposed to be compatible! Any ideas why it's not updating!?Welcome to Apple Support Communities OS X Mavericks is an upgrade you

I got a macbook for Christmas (for writing and browsing the web), and I want to update it to Mavericks, and my stats are supposed to be compatible! Any ideas why it's not updating!?

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Welcome to Apple Support Communities
OS X Mavericks is an upgrade you have to download from the Mac App Store, so first open  > Software Update, and install the most recent Mac OS X Snow Leopard version.
Then, open the Mac App Store and download OS X Mavericks. Make a backup of your files with Time Machine before upgrading and check that your applications are compatible > http://www.roaringapps.com

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