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Ora 600 and ora 7445 error in oracle 10g r2

2015-10-11   Views:1

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hi all, we are using Oracle 10g r2. os is windows 2003 server, ram is 4 gb. front end is java . we got a below mentioned errors. i got the RA-00600: internal error code, arguments: [qerghFetch:inc], [], [], [], [], [], [], [], and ORA-07445: exceptio

hi all,
we are using Oracle 10g r2.
os is windows 2003 server,
ram is 4 gb.
front end is java .
we got a below mentioned errors.
i got the RA-00600: internal error code, arguments: [qerghFetch:inc], [], [], [], [], [], [], [],
and ORA-07445: exception encountered: core dump [ACCESS_VIOLATION] [unable_to_trans_pc] [PC:0x61F04AC9] [ADDR:0xC] [UNABLE_TO_READ] []
and Error 0 in kwqmnpartition(), aborting txn errors.
for aug 3 11.42.47 we got a ora 600 error after that through front end (java) users can't able to connect the database.the not able to executed the query session disconnected error.
what is reason for theis error . how it will rectifiy.?
pls advice.Below i attached the alret log message .
Sun Aug 02 04:04:24 2009
Error 0 in kwqmnpartition(), aborting txn
Sun Aug 02 05:48:10 2009
Error 0 in kwqmnpartition(), aborting txn
Sun Aug 02 05:49:10 2009
Error 0 in kwqmnpartition(), aborting txn
Sun Aug 02 07:38:49 2009
Thread 1 advanced to log sequence 1732
Current log# 3 seq# 1732 mem# 0: E:\ORACLE\PRODUCT\10.2.0\ORADATA\ORCL\REDO03.LOG
Sun Aug 02 07:44:14 2009
Error 0 in kwqmnpartition(), aborting txn
Sun Aug 02 07:45:14 2009
Error 0 in kwqmnpartition(), aborting txn
Sun Aug 02 22:00:26 2009
Thread 1 advanced to log sequence 1733
Current log# 1 seq# 1733 mem# 0: E:\ORACLE\PRODUCT\10.2.0\ORADATA\ORCL\REDO01.LOG
Mon Aug 03 07:08:15 2009
Thread 1 advanced to log sequence 1734
Current log# 2 seq# 1734 mem# 0: E:\ORACLE\PRODUCT\10.2.0\ORADATA\ORCL\REDO02.LOG
Mon Aug 03 09:28:23 2009
Error 0 in kwqmnpartition(), aborting txn
Error 0 in kwqmnpartition(), aborting txn
Mon Aug 03 09:30:27 2009
Error 0 in kwqmnpartition(), aborting txn
Mon Aug 03 11:42:47 2009
Errors in file e:\oracle\product\10.2.0\admin\orcl\udump\orcl_ora_6012.trc:
ORA-00600: internal error code, arguments: [qerghFetch:inc], [], [], [], [], [], [], []
Mon Aug 03 13:20:00 2009
Thread 1 advanced to log sequence 1735
Current log# 3 seq# 1735 mem# 0: E:\ORACLE\PRODUCT\10.2.0\ORADATA\ORCL\REDO03.LOG
Mon Aug 03 16:07:07 2009
Errors in file e:\oracle\product\10.2.0\em_2\rdbms\trace\orcl_ora_4756.trc:
ORA-07445: exception encountered: core dump [ACCESS_VIOLATION] [unable_to_trans_pc] [PC:0x61F04AC9] [ADDR:0xC] [UNABLE_TO_READ] []
Mon Aug 03 16:07:11 2009
Process m000 died, see its trace file
Mon Aug 03 16:07:11 2009
ksvcreate: Process(m000) creation failed
Mon Aug 03 16:08:37 2009
Error 0 in kwqmnpartition(), aborting txn
Error 0 in kwqmnpartition(), aborting txn
Mon Aug 03 16:10:40 2009
Error 0 in kwqmnpartition(), aborting txn
Mon Aug 03 17:25:05 2009
Error 0 in kwqmnpartition(), aborting txn
Error 0 in kwqmnpartition(), aborting txn
Mon Aug 03 17:27:11 2009
Error 0 in kwqmnpartition(), aborting txn
Mon Aug 03 17:32:19 2009
Error 0 in kwqmnpartition(), aborting txn
Mon Aug 03 17:33:24 2009
Error 0 in kwqmnpartition(), aborting txn
Mon Aug 03 18:52:08 2009
Error 0 in kwqmnpartition(), aborting txn
Mon Aug 03 18:54:09 2009
Error 0 in kwqmnpartition(), aborting txn
Mon Aug 03 19:05:33 2009
Error 0 in kwqmnpartition(), aborting txn
Error 0 in kwqmnpartition(), aborting txn
Error 0 in kwqmnpartition(), aborting txn
Error 0 in kwqmnpartition(), aborting txn
Error 0 in kwqmnpartition(), aborting txn
Error 0 in kwqmnpartition(), aborting txn
Error 0 in kwqmnpartition(), aborting txn
Error 0 in kwqmnpartition(), aborting txn
Error 0 in kwqmnpartition(), aborting txn
Error 0 in kwqmnpartition(), aborting txn
Error 0 in kwqmnpartition(), aborting txn
Error 0 in kwqmnpartition(), aborting txn
Error 0 in kwqmnpartition(), aborting txn
Error 0 in kwqmnpartition(), aborting txn
Error 0 in kwqmnpartition(), aborting txn
Error 0 in kwqmnpartition(), aborting txn
Error 0 in kwqmnpartition(), aborting txn
Error 0 in kwqmnpartition(), aborting txn
Error 0 in kwqmnpartition(), aborting txn
Error 0 in kwqmnpartition(), aborting txn
Error 0 in kwqmnpartition(), aborting txn
Error 0 in kwqmnpartition(), aborting txn
Error 0 in kwqmnpartition(), aborting txn
Error 0 in kwqmnpartition(), aborting txn
Mon Aug 03 19:09:02 2009
Errors in file e:\oracle\product\10.2.0\em_2\rdbms\trace\orcl_ora_5132.trc:
ORA-07445: exception encountered: core dump [ACCESS_VIOLATION] [unable_to_trans_pc] [PC:0x7C34126B] [ADDR:0x0] [UNABLE_TO_WRITE] []
Mon Aug 03 19:10:27 2009
Error 0 in kwqmnpartition(), aborting txn
Error 0 in kwqmnpartition(), aborting txn
Error 0 in kwqmnpartition(), aborting txn
Error 0 in kwqmnpartition(), aborting txn
Error 0 in kwqmnpartition(), aborting txn
Error 0 in kwqmnpartition(), aborting txn

The replay answer
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Hi reshumakur
As this is your PRODUCTION system THEN_ The best help to offer in case of ORA-600, and ORA-7445 is to open SR with metalink. Submit with the SR the following
1- Alert log
2- Trace files (in ur case e:\oracle\product\10.2.0\admin\orcl\udump\orcl_ora_6012.trc: and e:\oracle\product\10.2.0\em_2\rdbms\trace\orcl_ora_4756.trc:)
3- Describe what was happening when you had these errors.
Try to avoid free help when you have ORA-600 and ORA-07445. This errors could be becuase of BUGS. Oracle Support will know this from the call stack in the trace file.
Then Do your best to patch 10.2.0.4 and the latest CPU patch.
Good Luck

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