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PORTAL_ALV_QUERY_CALL timeout

-0001-11-30   Views:0

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Hi, Our IT consultant created a custom iView based on a business package (...phonelist.par). After promoting it to production, we received complaints that the iView was timing out when the underlying R/3 query returned no data (i.e. when a user didn'

Hi,
Our IT consultant created a custom iView based on a business package (...phonelist.par). After promoting it to production, we received complaints that the iView was timing out when the underlying R/3 query returned no data (i.e. when a user didn't have data in IT0370). This iView works fine for those users who do have data in the relevant infotype.
Basis traced the activity log for the timeout issue. Based on the trace, we can see that when the logic for function module PORTAL_ALV_QUERY_CALL doesn't find data the first time in the relevant infotype for the logged on user, it sequentially queries every employee in production. Thus, it times out due to the large volume of employees.
I've been able to copy and then customize the PORTAL_ALV_QUERY_CALL function module. Now, I need to find a way to change the PDVSapFunctionName Portal parameter to point to the custom function module. However, this field is greyed out because this iView was built based on an existing business package (...phonelist.par).
Since I'm not very familiar with iView configuration/development, would you please provide me with suggestions of what to do next.
Thanks,
Paul

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The WS Client Socket Timeout defined in the web service container doesn't apply for portal webservices
http://help.sap.com/saphelp_erp2005/helpdata/en/7c/f257422d095542e10000000a1550b0/frameset.htm

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