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Problem with archiving print lists

2015-10-11   Views:4

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Hi all, we have an issue with asynchronous archive requests. The archiving of some spool lists fails. Here the error message in OAM1: Order History 12.03.2010 19:36:10     Request Created 12.03.2010 19:36:10     Asynchronous request started; awaiting

Hi all,
we have an issue with asynchronous archive requests.
The archiving of some spool lists fails. Here the error message in OAM1:
Order History
12.03.2010 19:36:10     Request Created
12.03.2010 19:36:10     Asynchronous request started; awaiting confirmation
12.03.2010 19:36:10     Content Repository Reports Error
JobLog:
Job started
Step 001 started (program RSCMSCAJ, variant &0000000023175, user ID XXXXXX)
Error occurred during character conversion
SAP ArchiveLink (error in storage system)
Job cancelled after system exception ERROR_MESSAGE
It gets weird when I reprocess the request in OAM1, because then it works and we have no error message. It feels like when we start 50+ requests, some jobs fail. And if we start archiving of <10 requests everything works fine.
We tried archiving of 800+ spool lists in our QAS system with no problem. So we suspected, that our PRD content server may be broken or something. So we tried archiving spool lists from our SAP PRD system to our QAS content server -> same issue. The only thing left would be missconfiguration in our SAP PRD system but a few weeks ago everything worked fine and we had no issues.
Have somebody faced similar issues?
Regards
Davor

The replay answer
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hi,
Sorry i have to answer with questions:
are you archiving spools larger then 2 gig?
can you send use the logs from the content server?
can you check OAM1 if there is more info ( check logging)
Rgds
Nico

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