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Random Characters insterted into Crystal Reports string fields

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I'm having a problem where random characters are being inserted into string fields in my crystal reports, I talked to a representative and they are unable to fix the problem, so I'm asking here if someone has a workaround.  The characters are always

I'm having a problem where random characters are being inserted into string fields in my crystal reports, I talked to a representative and they are unable to fix the problem, so I'm asking here if someone has a workaround.  The characters are always outside of the normal set of characters, so I'd like to know if there is a way to only allow certain characters in a given field using formulas.  (for example, at a very simple level, i would input a list of "legal characters" and the field in crystal wouldn't display anything but those characters)
thanks for your time and help

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Sorry, i think I've been a bit imprecise so far
So these characters ONLY appear when printing the report and not when previewing the report in Crystal Reports?
They appear when previewing, when actually printing, everything after the characters is cut off
Are you printing directly from CR or from Enterprise/Infoview or another custom application?
From CR (both to PDF and paper)
When did you update your print driver last?
Not sure, although this may be moot since it also shows up in the preview?
Have you printed on another printer and does it too exhibit the same behavior?
Same as above?
Was the report created by you in CRXI? Are your regional settings set to English (language)?
Yes I created the report in CRXI, and in terms of the regional settings, I'm not sure but would assume so, how do I check/change this?

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