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Setting up Acrobat XI Pro issues

2015-10-11   Views:1

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In the final part of installing Acrobat XI Pro, I am asked for the serial number and to select the version from a down down list. I have the SN and typed it into the field. Problem is, Acrobat XI Pro is NOT on the listing.  I have added this download

In the final part of installing Acrobat XI Pro, I am asked for the serial number and to select the version from a down down list. I have the SN and typed it into the field. Problem is, Acrobat XI Pro is NOT on the listing.  I have added this download to My Adobe listing of downloads, but it will not update to include XI into the list . . . Can you help?

The replay answer
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you have the acrobat pro xi installation file downloaded onto your computer?
if yes, after you start the installation, it stops somewhere for user input?
if yes, attach a screenshot showing where it stops (usually a panel for you to enter your serial number) but if you're presented with a panel with a combobox/dropdown show that, http://forums.adobe.com/message/4209263#4209263

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