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when your bbm is restoring for too long

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BBM contacts restore after an OS upgrade from 7.0 to 7.1

Category:DefaultRelease time:-0001-11-30Views:130

Torch 9810, OS 7.1, SD card support with 14G free space After an upgrade of BBM8.5, my phone could not complete booting fo several time until I flashed it but with OS7.0, this did not restore my BBM contacts; I used my computer to restore phonebook c[More]

BBM/Email restore not working

Category:DefaultRelease time:-0001-11-30Views:130

Hi guys, just thought id see if i can get help on the below issue. Basically, my phone got stolen but all my bbm contacts were backed up to a gmail address, now when i try and restore from that it says its not linked to any blackberry messenger accou[More]

BBM 7 restore contact after initializing blackberry id

Category:DefaultRelease time:-0001-11-30Views:130

I already installed bbm 7 to my blackberry 9700. i didn't restore my contact, i fill the display name and submit. and then i realize that's wrong step to restore conctact, it has 0 contact. i try to uninstall bbm and reinstall it. but it menu restore[More]

BBM 7 Problems - Can't restore after OS Re-install

Category:DefaultRelease time:-0001-11-30Views:130

I had to reinstall my operating system due to problems I was having.  I had BBM 7 on my phone. When I restored everything, it all seemed to work fine... then I went to BBM, opened the app and for an hour now I've been stuck in this loop without anyth[More]

BBM Restore via Email not working

Category:DefaultRelease time:-0001-11-30Views:130

I have a 9930 on verizon, and have previously backed up my bbm contacts to my email address that I have also setup on my new blackberry. I try to restore bbm contacts via email, i click confirm to send an email, but then it says "The verification ema[More]

BB ID Can't Restore BBM contact on Z10

Category:DefaultRelease time:-0001-11-30Views:130

Why My BB ID can't restore BBM contact on my Z10? I've been doing a security wipe but it does not make a difference. I did a restore again but it was too long for loading Restore. Why is that?Hello ErwinEdward and welcome to the BlackBerry Support Co[More]

Bbm stuck on 'restoring your bbm informatio​n'

Category:DefaultRelease time:-0001-11-30Views:130

Hello, so today my phone was working absolutely fine, but it went flat, so I'd been out a few hours and got home at 10pm and when my phone turned on, I started bbm up and it said 'opening bbm' then 'restoring your bbm information, it's now 3 AM!!!!![More]

Mismatch between Blackberry ID and BBM

Category:DefaultRelease time:-0001-11-30Views:130

Hello again ! I have two phones, a 9360 and an older Blackberry. Due to a reset I'm now in a situation: where on the 9360 I have the correct Blackberry ID but I very unfortuntaley associated the BBM with the Blackberry ID of the other phone, making t[More]

BBM Uncaught exception java.lang.NullPointerException

Category:DefaultRelease time:-0001-11-30Views:130

Help! I can not access my BBM because when I click on the icon all I get is the error message in the subject line. I have uninstalled and reinstalled messenger to no avail. There must be a solution, but I can not find it here on on Crackberry. Can so[More]

Re: BBM problems - BBM 7

Category:DefaultRelease time:-0001-11-30Views:130

So, what all precisely have you done so far? Here's what I would suggest:  Do you have a backup of your BBM contacts saved to your Media card (it was a feature in BBM v6? Install BlackBerry Messenger 6.2. To do this download it here Then, with BBM6 i[More]

How can I retreive

Category:DefaultRelease time:-0001-11-30Views:130

I create a user-defined type and table as follow: CREATE TYPE my_type AS OBJECT (attr1 NUMBER, attr2 VARCHAR2(20)) CREATE TABLE usr_tab (col1 NUMBER, col2 my_type) I've tried to query usr_tab: Statment stmt = conn.createStatement(); OracleResultSet r[More]

Can't restore my BBM contact list

Category:DefaultRelease time:2015-10-11Views:130

Hi, my previous phone (8520) was stolen so I got a BB 9320 With my 8520 i had my e-mail account associated for the contact list restore (an year ago I lost my 8520 and that method worked for me). Now when I configure my BBM (7.0.1.23) it says somethi[More]

How can I downgrade to bbm 6 so that I can restore my list of contacts

Category:DefaultRelease time:2015-10-11Views:130

Hello , how can I downgrade to bbm 6 so that I can restore my list of contacts  I cant use the BB ID because I used it on another phone and it deleted all the previous contacts on the old phone so I made a new id for the old phone and now I need to r[More]

I got this morning the common issue "Restore your BBM informatio​n"

Category:DefaultRelease time:-0001-11-30Views:130

Dear BB Staff, Today this morning while I'm chatting suddenly my BBM shut-off and goes to the loading process with message "Restoring your BBM information" now it's been more than 1 hour on this status, what should I do to fix this issue? Is the[More]

My bbm contacts won't be restored. why is that?

Category:DefaultRelease time:-0001-11-30Views:130

Every time I restore my bbm contact list I get this msg and the restore doesn't work. Feed back pls. ------=_Part_2_889460766.1373891020061 Content-Type: text/plain Content-Transfer-Encoding: 7bit Hello, Thank you for using BlackBerry Messenger. To h[More]

BBM stopped working and keeps trying to restore itself

Category:DefaultRelease time:-0001-11-30Views:130

My BBM has suddenly stopped working. When I click on a BBM from the Hub I get an option to Setup or Cancel. When I click setup it tries to restore but it just hangs. I've waited over an hour multiple times. I've tried to reboot and done a battery pul[More]

Can't Restore BBM Contacts Using E-Mail

Category:DefaultRelease time:-0001-11-30Views:130

Hello, I hope someone is able to help me with this. What I'm basically trying to do is do a restore of my BBM contacts through an email address since my last device bricked, but everytime i try to do that it tells me that my gmail is not a registered[More]

BBM taking forever to restore

Category:DefaultRelease time:-0001-11-30Views:130

I used bold 9900 to upgrade BBM from app world. After it was done downloading, I opened and it showed "Associating BBM with BB ID" I logged in with my BB id and it started "Restoring". Its close to a week now and it haven't finished re[More]

Restore BBM Contact

Category:DefaultRelease time:-0001-11-30Views:130

Hi, I get confused to restore my bbm contact on my new device. Previously I have BB Pearl 9105 but I sold it. and now I use 8230f, I got confused how to restore my bbm contact from 9105 to 8230? Please help me, I dunno what to do.. I try using BB Des[More]

My bbm for Q5 is stuck on restoring bbm information

Category:DefaultRelease time:-0001-11-30Views:130

Pld I need help urgently, my bbm has been stuck on restoring. Bbm information for close to a week now. I donno what else to do pls...Where is the phone number on the iPod? If you have an iPhone with iOS and use the same ID for Messages and FaceTime a[More]

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