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This is my experience with MSI, and their NVIDIA GTX 570 reference card.

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Hello my name is James king. and This is my experience with MSI, and their NVIDIA GTX 570  reference card. (5/27/12) Day one. I update my driver from Beta 301.24 To WHQL 301.42. and as you would expect, it worked. so i restart and go play kerbal spac

Hello my name is James king.
and This is my experience with MSI, and their NVIDIA GTX 570  reference card.
(5/27/12) Day one. I update my driver from Beta 301.24 To WHQL 301.42. and as you would expect, it worked. so i restart and go play kerbal space program (if you haven't played this go, play it now i love it) 5 minutes later it starts artifacting, eg. textures stretching, random green spots. "ugh" so i start troubleshooting, reinstall revert and so on. later i give up and go play  Portal 2, i load the game opening screen i see lots (100-250) of little flickering green dots. first instincts says its the cable, test nope. then maybe the screen, test nope. i keep testing  throughout the night, to no avail.
(5/28/12) so to the internet, for help. 3 hours later nothing, but people with bad cards.                 at opening i call NVIDIA Tech Support, they say to call MSI so i do. 3 calls no pick up, 4th call      and i get a "Support technician" who is no help, says to fill out a RMA form online.                    and so i do more troubleshooting for the rest of the day. and i give up, and go to bed.
(5/29/12)  i fill out a RMA form, end of day i get an email from MSI that says; "Dear Valued Customer [email] your RMA is pending approval, and you will get an email within 1 weak with shipping information.
(6/1/12) shipping information, instructions, but no shipping label. 
(6/4/12) i ship the card, via UPS 
(6/12/12) after using the most round about route eg. it got to MSI.
United States                           06/04/2012         6:40 P.M.        Order Processed: Ready for UPS                       
[my city], MS, United States       06/04/2012         9:10 P.M.        Departure Scan                               
Jackson, MS, United States         06/05/2012         12:15 A.M.        Arrival Scan                           
Maumee, OH, United States         06/07/2012         3:40 A.M.        Departure Scan             
Hodgkins, IN, United States         06/07/2012         7:00 A.M.        Departure Scan             
Hodgkins, IL, United States         06/07/2012         2:42 P.M.        Departure Scan                 
Vernon, CA, United States         06/11/2012         10:30 P.M.        Departure Scan               
Baldwin Park, CA, United States         06/11/2012         11:05 P.M.        Arrival Scan                             
Baldwin Park, CA, United States         06/12/2012         9:42 A.M.        Delivered
(6/13/12) email from MSI, says they got it.
(6/14/12) email from MSI, says it is in procesing.
(6/20/12) email from MSI, saying they shipped it and that [this] is the tracking number.
(6/26/12) end of day. i receive the card, and see the case is badly scratched. i install it in my pc and hey it worked (for now). watch some YouTube, and go to play skyrim. start up load my save and i make one step, and my pc hard freezes. "sigh" half an hour later, i give up and go play minecraft 10 minutes in, and it hard freezes. so now more troubleshooting,5 hours later no luck.
(6/27/12) i have called MSI Tech Support 2 times, when they picked up the phone they say to call customer service. 7 calls later no pickup. 
and that is it MSI have sent my on the run around too long.

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 So are you asking us for help with your PC issues or simply complaining to us about your RMA which we on this forum have nothing to do with. We are MSI product users here the same as you and we are helping each other out with problems on their PCs with their MSI parts. If you need what help we can offer assisting you with a problem then start a new topic and we'll do the best we can to help you.

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