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... unable to load dataclass information from Sync Services = Iphone Sync

2015-10-11   Views:0

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" Itunes was unable to load dataclass information from Sync Services. Reconnect or try again later. " - this is the message I receive after Iphone is plugged in. Itunes is 7.7 and Iphone is 2.0 at this point, only started happening after the upd

" Itunes was unable to load dataclass information from Sync Services. Reconnect or try again later. " - this is the message I receive after Iphone is plugged in. Itunes is 7.7 and Iphone is 2.0 at this point, only started happening after the updates of both.
On a separate note, this same Itunes does not recognize Outlook as an option to sync from and all attempts to press Configure button yield zero result. I have a hunch that tells me the two are related ) . If any of you have had that problem, please post. The search turned up zero related posts.
Cheers.

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I'm getting the same thing. I came into the office all excited to get the 2.0 update, ran the update and now my phone is stuck on the "slide for emergency" USB/Globe screen.
When I try and load itunes and connect to the phone I get the same "itunes was unable to load dataclass information from Sync Services. Reconnect or try again later."
I've reconnected and waited and still no luck.
here's the sequence, when opening itunes with the phone connected:
Open iTunes, it waits for a while trying to connect to the iTunes store, then it comes back and says "We could not complete your iTunes Store request. The network connection has timed out."
I know my network connection is fine. The iTunes diagnostic even says so.
I click Ok there and get the iPhone listed in the left index thing, but all I get in the body is a big "iPhone"
Then it gives another "Accessing iTunes Store" status and the same "we could not complete..."
help, please?

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