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Why do i get an "open with" box when i try to start screen saver?

2015-10-11   Views:1

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I have an Hp a6120n PC.  When I try to install a screen saver, I get a dialog box that says open with and gives a series of suggested programs to use to open the screen saver. The same thing happens when I try to download a program from the internet.

I have an Hp a6120n PC.  When I try to install a screen saver, I get a dialog box that says open with and gives a series of suggested programs to use to open the screen saver. The same thing happens when I try to download a program from the internet. What can I do? Also, I would like to wipe my hard drive and start over. Is there some way I can do that? I am not ver computer literate so please try to explain so I can understand. This is my first computer and I bought it from my Daughter so I want to take all her information off of it.

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Hi
Please find the link given below might help you to do a recovery please note all the data on the unit will be lost hence back up data before performing a recovery.
Performing an HP System Recovery
Let us know how it goes!
"I work for HP."
****Click the (purple thumbs up icon in the lower right corner of a post) to say thanks****
****Please mark Accept As Solution if it solves your problem****
Regards
Manjunath

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