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WINDOWS 8.1 - System Tools no longer displaying User and Group Settings after adding a new LOCAL user.

2015-10-11   Views:1

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I jumped on my parents computer, which is on a domain.  I added a new local user(with my live.com login) and gave it admin status.  That's when the trouble began. The main user profile disappeared.  I used the command prompt fix (see other fixes) to

I jumped on my parents computer, which is on a domain.  I added a new local user(with my live.com login) and gave it admin status.  That's when the trouble began.
The main user profile disappeared.  I used the command prompt fix (see other fixes) to add the missing user back into admin.  I logged back in, and it set up the account for the first time (WTF?).  I cannot access any files from the main account
(that I logged into just fine before to get this debacle started.)
When going to Local Computer Management --> System Tools, my users and groups tool is missing.
I ran lusrmgr.msc only to find out that the most current version of Windows 8.1 and this is what it said "This snapin may not be used with this edition of Windows 8.1.  To manage user accounts for this computer, use the User Accounts tool in the
Control Panel."   <---- Awesome!  (that was sarcasm.)
I have spent over two hours in the User Account tool during the course of this problem only to prove that a picture of a computer is more useful that that "tool".  
To anyone reading this ticket, the best advice I can offer you (as long as its not a crucial machine) is to back up what you can gain access to, format your hard-drive and reinstall windows and start over again.  I wouldn't recommend reinstalling 8.1,
I would say go back to 7 and wait until 10 comes out.   Windows 8 is the new Vista.  Good luck!

The replay answer
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Hello AhavahOlam,
I can understand your feelings.
If my understanding is right, after adding a new local user in domain-joined Windows 8.1, you can’t open the local users and groups.
Can you still add account by going to Control Panel\User Accounts and Family Safety\User Accounts\Manage Accounts?
As this computer is domain-based, it is recommended to contact the domain administrator to see if the option is blocked.
Best regards,
Fangzhou CHEN
Fangzhou CHEN
TechNet Community Support

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